By purchasing from UniLuxe Lab, you acknowledge and agree to the following:

1. INDIVIDUAL RESULTS MAY VARY

The longevity and performance of wigs and hair extensions depend on proper installation, maintenance, storage, and individual lifestyle habits. Factors such as heat styling, coloring, chemical processing, environmental exposure, and daily handling can affect the integrity of the hair.

UniLuxe Lab does not guarantee a specific lifespan for any product.

1. CLIENT RESPONSIBILITY

It is the customer’s responsibility to follow recommended care instructions, including but not limited to:

• Proper washing techniques

• Use of sulfate-free and alcohol-free products

• Limiting excessive heat styling

• Proper nighttime protection

• Proper storage when not in use

Failure to maintain your unit properly may result in dryness, shedding, tangling, matting, or reduced longevity.

1. ALTERATIONS & CHEMICAL PROCESSING

Any bleaching, dyeing, cutting, plucking, customizing, or chemical processing performed after purchase is done at the customer’s own risk.

UniLuxe Lab is not responsible for damage caused by third-party stylists or improper customization.

1. SHEDDING & TANGLE DISCLAIMER

Minimal shedding is normal with human hair wigs and extensions. Excessive shedding or tangling may occur if the unit is cut, chemically altered, improperly maintained, or manipulated aggressively.

1. HEAT DAMAGE

While many of our wigs are made with human hair and can withstand heat styling, excessive or improper heat use may cause irreversible damage. Heat protectant products are strongly recommended.

1. NO GUARANTEE OF RESULTS

Educational content provided through our website, social media platforms, or email communications is for informational purposes only. Individual results will vary based on personal care routines and environmental factors.

UniLuxe Lab makes no guarantees regarding specific outcomes, texture retention, or lifespan.

1. FINAL SALE POLICY

Due to hygiene standards, wigs and hair extensions are considered final sale unless otherwise stated in our Return Policy.